Privacy Policy (GDPR / CCPA Compliant)
Effective Date: August 14, 2026
1. Minimal Data Processing Principle
TubeCert is committed to safeguarding personal information. We strictly limit data collection to mandatory completion fields: Participant Name, Employee ID (optional), Quiz Score, Watch Duration, and Hand-drawn Signature image.
2. Data Encryption & Cloud Storage
All data transmitted is encrypted in transit using industry-standard TLS 1.3 encryption. Signature assets and logs are stored at rest within Cloudflare secure cloud infrastructure with strict access isolation.
3. Data Retention & Right to Erasure (GDPR)
Pro subscribers retain full ownership of their records. Course creators can request total deletion of their training archives at any time by contacting support.
Terms of Service
Effective Date: August 14, 2026
1. Educational & Training Aid Disclaimer
TubeCert provides intelligent software utilities for frontline training delivery and digital attendance recordkeeping. TubeCert does not issue governmental licenses. Employers maintain operational oversight and site-specific safety compliance.
2. Active Cloud Audit Retention
Pro accounts receive active cloud audit retention during active billing cycles. Account holders are encouraged to utilize our One-Click CSV Export feature for local regulatory backups.
Refund Policy (14-Day Money-Back Guarantee)
Effective Date: August 14, 2026
1. 100% Risk-Free 14-Day Guarantee
If TubeCert Pro does not meet your team training needs, you are entitled to a full 100% refund within 14 days of your initial purchase date.
2. How to Request a Refund
Send an email from your account email address to verify@tubecert.com with the subject "Refund Request". All refunds are processed within 24 business hours.